Reviews & Testimonials
We have an outstanding reputation and our online reviews and testimonials speak for themselves. Here we have gathered some of our recent reviews as well as provided links to our various review sources around the web.
5 STARS ACROSS HUNDREDS OF REVIEWS!
Performed a Christmas miracle. Other providers either didn't get back to me or couldn't respond until mid- January, HTD resolved problem within 3 days of contact. Hot tub totally unusable, Jerry had an idea of problem before he arrived and thus had all the parts available should simple solution not work - which it didn't. Kept me informed what he was doing and why and we were able to use the hot-tub on Christmas day. Fully satisfied with service, no hesitation in recommending and will happily use again in the future.
Chris DuffyService Customer
I was struggling to identify the parts I need and within a few messages hot tub doctors told me exactly what I need and Evan had them instock for a decent price too
I was also e struggling to work my hot tub after only just buying it and he explained how it works
Took his own time out of work hours really appreciate it and definitely recommend
Thanks you hot tub doctors
Kyle DruggetService Customer
Moved to a new farm and recently put in the concrete pad and reinstalled the hot tub after 8 months in storage.
The hydropool didn't fire up on initial start showing a pack connection fault which apparently is very expensive. Rang Hottub Doctor just before Christmas one evening and his advice was excellent and easy to understand. Removal of the panel and use of the wife's fancy hairdryer to remove any moisture around the PCB computer unit and pump controls... 10 mins later problem solved. Next issue was only half of the jets worked on near corner and back massager seats. The captains chair and two loungers had nothing. After another call to Jerry and some head scratching I removed the diverter valves and relieved an air lock solving the issue immediately. Now just awaiting max temp, a good clean/flush through, drain and repeat we may be able to use it in the next 24hrs fingers crossed. Missed using this with a large Gin and Tonic for so long now. Definitely getting these guys to come down and service the tub going forward. Top drawer!!
A HallService Customer
The constant pump had packed in, and with the cold weather approaching, a bit of a worry. They came out in a week and were fully up front about pricing. These things are never cheap to maintain, however I cannot fault the service. Pump replaced and we are up and running. Some good advice on how to maintain Chlorine levels and the effects of it being too high ( ours was ! ). Very pleased. Jeremy.
Eleanor TinsleyService Customer
Just a taster!
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