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Nationwide
Coverage

Email
info@hottubdoctors.com

Telephone
07415 365 247

Privacy Policy

Who we are

Our website address is: https://hottubdoctors.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements


Customer Reviews

Hot Tub Doctors

Customer Reviews

Shaun Perkins October 2021

Google
brilliant to deal with .very professional .nobody in my area wanted to know ,hot tub doctor said no problems great thanks guys

Simeon Lloyd October 2021

Google
Wayne from hot tub drs came and mended our hot tub, even though we are in Pembrokeshire in wales a long way out of the way for them. he was very polite, and professional and let me know when he was coming, really helpful and hot tub working brilliantly now, highly recommended this company

Stacey Dickson August 2021

Google
I have used the Hottub Doctors more than once and every time they have been very responsive, professional and friendly. Advice is always on hand and very helpful. They seem to be a happy bunch who enjoy helping people and solve any problem you might have with your TUB. If you need good honest advice and a pleasant friendly attitude then make the Hottub Doctor your first point of call. You won't be disappointed.
Stacey Dixon
Cumbria

Kirstie Dickins July 2021

Google
I really can't fault this company. So professional and friendly. Really helpful, talked me through all the repairs and service. Very trustworthy and honest. Definitely would recommend them to friends and family.

John Oake September 2021

Google
This is the second time I have used hottub doctors, the first time Jerry quickly identified the problem which was a faulty pump. He sent me the replacement part and talked me through installing it. The second time the fault boiled down to a blown fuse, which I replaced. Both times I have found Jerry very helpful and knowledge. I will be returning should I have a problem and would not hesitate in recommending hottub doctors.

Ruth Frankland August 2021

Google
Fantastic. Inherited a brand new Hot tub and needed advice on its maintenance. Jason engineer gave us an excellent demonstration on all the controls as well as explanation on using the required chemicals. Would highly recommend.

Eric Kennerley September 2021

Google
Absolutely amazing service and excellent professionalism. Jay and the team were excellent. Really happy with our hot tub and highly recommend them for any hot tub repairs.

Robin Knox August 2021

Google
Amazing service, Jay went over and above on his visit to clean and recommission a hot tub that had been left by the previous homeowners. Really friendly and knowledgeable, happy to explain how the tub and chemicals work. Will be using these guys when I need a new tub in the future, customer for life here!

Scott Smith September 2021

Google
A fantastic experience lots of knowledge built on years of successful trading. Helpful tips and tricks as well as a professional attitude goes a long way. Highly recommended.

Christine Moss June 2021

Google
Used hot tub doctors twice so far for a new cover and lifters.
Looked at there reviews and that was the reason I decided to choose them, other companies were cheaper but not as good quality.
Wasn't sure of the cover I needed but after calling and sending photos to Jerry got the cover I needed, Jerry was extremely helpful and knowledgeable and also sourced some new pillows for me. Tom assisted me the second time I used them and again was extremely helpful.
Wayne was the guy that came out to us on both occasions and fitted the cover for us, really friendly and professional, I would definitely recommend them to anyone and will be using them again if needed.
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