TAP TO CALL FOR 24/7 SUPPORT

Nationwide
Coverage

Email
info@hottubdoctors.com

Telephone
07415 365 247

Our callout service is second to none and covers every single day of the year. Including Christmas day. You need to know who you can count on in an emergency. Whether it’s water leaking inside the hot tub or you have a lodge with guests – sometimes you need a fix instantly. 

Lines manned 8am to 8pm after which please leave a message / text and you will receive a call back within 24 hours. 

Transparency

Callout /Repair and Labour Charges Explained.

We give an individual price to each customer to attend and repair their hot tub including all labour.

In the unlikely event that we have to return for a second visit we charge a flat rate of £80 per hour.

Callout Guideline

 £250 on average depending on the repair and time needed.

Parts used are charged as per our website and agreed before being fitted.

  Standard callout charges are doubled for emergencies requiring service within 24 hours. 

A Fully Refundable Deposit is Required when Booking in Advance.

Callout includes 1 hours labour on-site for diagnosis and repair.

Further labour is charged at £80 per hour.  

ALL MAJOR PARTS ARE STOCKED ON OUR VEHICLES TO ENSURE THE REPAIR CAN BE CARRIED OUT IN 1 VISIT  

     NO CALLOUT ON SUBSEQUENT VISITS. IN THE EVENT OF ORDERING SPECIALIST PARTS BUT LABOUR IS CHARGED AT £80 PER HOUR.

This is where our 24 / 7 emergency callout service has got you covered. We can travel anywhere in the UK at the drop of a hat. No hot tub problem is too big or small for our technicians. 


Customer Reviews

Hot Tub Doctors

Customer Reviews

Shaun Perkins October 2021

Google
brilliant to deal with .very professional .nobody in my area wanted to know ,hot tub doctor said no problems great thanks guys

Simeon Lloyd October 2021

Google
Wayne from hot tub drs came and mended our hot tub, even though we are in Pembrokeshire in wales a long way out of the way for them. he was very polite, and professional and let me know when he was coming, really helpful and hot tub working brilliantly now, highly recommended this company

Stacey Dickson August 2021

Google
I have used the Hottub Doctors more than once and every time they have been very responsive, professional and friendly. Advice is always on hand and very helpful. They seem to be a happy bunch who enjoy helping people and solve any problem you might have with your TUB. If you need good honest advice and a pleasant friendly attitude then make the Hottub Doctor your first point of call. You won't be disappointed.
Stacey Dixon
Cumbria

Kirstie Dickins July 2021

Google
I really can't fault this company. So professional and friendly. Really helpful, talked me through all the repairs and service. Very trustworthy and honest. Definitely would recommend them to friends and family.

John Oake September 2021

Google
This is the second time I have used hottub doctors, the first time Jerry quickly identified the problem which was a faulty pump. He sent me the replacement part and talked me through installing it. The second time the fault boiled down to a blown fuse, which I replaced. Both times I have found Jerry very helpful and knowledge. I will be returning should I have a problem and would not hesitate in recommending hottub doctors.

Ruth Frankland August 2021

Google
Fantastic. Inherited a brand new Hot tub and needed advice on its maintenance. Jason engineer gave us an excellent demonstration on all the controls as well as explanation on using the required chemicals. Would highly recommend.

Eric Kennerley September 2021

Google
Absolutely amazing service and excellent professionalism. Jay and the team were excellent. Really happy with our hot tub and highly recommend them for any hot tub repairs.

Robin Knox August 2021

Google
Amazing service, Jay went over and above on his visit to clean and recommission a hot tub that had been left by the previous homeowners. Really friendly and knowledgeable, happy to explain how the tub and chemicals work. Will be using these guys when I need a new tub in the future, customer for life here!

Scott Smith September 2021

Google
A fantastic experience lots of knowledge built on years of successful trading. Helpful tips and tricks as well as a professional attitude goes a long way. Highly recommended.

Christine Moss June 2021

Google
Used hot tub doctors twice so far for a new cover and lifters.
Looked at there reviews and that was the reason I decided to choose them, other companies were cheaper but not as good quality.
Wasn't sure of the cover I needed but after calling and sending photos to Jerry got the cover I needed, Jerry was extremely helpful and knowledgeable and also sourced some new pillows for me. Tom assisted me the second time I used them and again was extremely helpful.
Wayne was the guy that came out to us on both occasions and fitted the cover for us, really friendly and professional, I would definitely recommend them to anyone and will be using them again if needed.
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